EXCHANGES AND RETURNS

We have a 14-day return or exchange policy.

Please note that bikini bottoms and one-pieces are not eligible for a refund due to hygiene reasons. Custom made garments (including measurement adjustments) are also not eligible for a refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact me at bykatiegray@gmail.com or on Instagram. Please note customers are to cover the cost of the return postage unless the item is deemed faulty or incorrect.